On the phone

Sales rep on cell: I hope it's not your spleen! Okay, gotta go, Chinese food is here.

Newton, Massachusetts

Overheard by: Well they DO make great orange chicken…

Operator: Thank you for calling Bayshore Medical Insurance*; how can I assist?
Caller: So who are you?
Operator: We’re an insurance company.
Caller: And what do you do?
Operator: We help you with your insurance.
Caller: I don’t understand.
Operator: Well, your boss gives you benefits for working there, and our job is to help you use your benefits.
Caller: I don’t have any benefits! I never signed up for this! Did my boss tell you to call me? Is he trying to set me up? Who told you to call me?
Operator: Sir, you called me.

Market Street
San Francisco, California

Overheard by: The Man

Guy on phone waiting for other end to pick up: If I’m going to get caught embezzling, it’s not going to be at a nonprofit– [other end picks up] –Hi, Deborah*!

San Francisco, California

Coworker on phone: Just wear your own clothes.

Arlington, Virginia

Overheard by: DC Diva

Female on cell in hallway: HPV. HPV. No, not HIV, HPV. You know, the warts… Yeah, HPV. I don't know, freeze them off maybe?

O'Fallon, Missouri

Suit on cell: I went across the street to the Chinese/Thai food place for lunch, and not everything afterwards went according to plan. I've spent enough time in the bathroom this afternoon to finish reading a book. I know you weren't necessarily dying for that information, but that's the reason this took me a while to finish. I will still be billing two hours to this, though, even though it took a bit longer.

Manhattan, New York

Receptionist on phone: He fell into some kind of sink hole, and when they pulled him out he had leeches all over his feet!

Palo Alto, California

IT server guy on cell: Yeah, it'll get really huge, and it'll stay like that for awhile…

Santa Clara, California

Overheard by: braingauis

Woman on phone: Mom, tell my brother that if he doesn’t pick up his car, I’m gonna have it towed.
[pause] Woman on phone: Because I don’t want it parked in front of my house.
[pause] Woman on phone: Because I don’t want to advertise to the entire neighborhood that black people live here.

465 Main Street
Charlestown, Massachusetts

Admin on phone: I’m sorry I just wanted to double check that you received it. I am a bit of a wigger.
Pause.
Admin: Wigger? You know, I wig out about stuff.
Pause.
Admin: No, I don’t know another meaning to the word wigger, but I guess it’s bad since your’re telling me not to say it.

333 Earle Boulevard
Uniondale, New York