Customer Service

CSR #1: We’ve had problems like this all day.
CSR #2: Yeah, there’s something going on somewhere in Denmark.

28001 Napier Road
Wixom, Michigan

Avis clerk: I just love your little beanie!
Jewish guy: It’s actually called a yarmulke. I’m Jewish, and all Jewish men wear them.
Avis clerk: Oh! Well, you have yourself a merry Christmas!

Charlotte Airport, North Carolina

Overheard by: Renjeau

CSR: There’s this guy from a correctional facility who keeps on calling and asking for us to do three-way with him and his fiancée.

New Canton Way
Robbinsville, New Jersey

Overheard by: office peon’s office moved

CSR on phone: I'll have to look at the e-mail again, I think it had something to do with breasts…
Passerby: When doesn't it?

Norwood, Massachusetts

Overheard by: I thought so…

CSR on quality control recording of recent call: Hello, this is Brian*, how can I help you?
Caller: Kathy.
CSR: Sorry, what?
Caller: I want Kathy. Now.
CSR: Okay. Well, she's probably not available right now. Can I help you?
Caller: Fuck you. I don't want to talk to you. I only want to talk to Kathy. You talk like an asshole.
CSR: Sir, assholes talk like this: “tttthhhhhhbbbbbttttttttttt”. I've done no such thing. I'll have to ask you to call back when you're feeling more appropriate.
Quality control monitor: Good. Next call.

Financial District
Toronto
Canadia

Overheard by: Alan

CSR: Jesus, this coffee tastes like it was brewed in a colostomy bag.
Admin: I think it tastes delicious.
CSR: You would.

4800 NW 1st Street
Lincoln, Nebraska

Overheard by: customerserviceslave

CSR, looking out of office window at noisy construction outside: Listen. It's the sound of machines becoming self-aware.

Manhattan, New York

CSR on phone: Hello? What? Your son popped his G-string on his instrument? … Was it on his personal instrument?

Duluth, Georgia

Overheard by: Yellow

Customer: Hey, the spell checker is broken. When I type in complete
gobbledygook, it doesn’t mark that as wrong. Can you fix that?
Tech: When you learn how to type real words and they are misspelled, then you are allowed to ask me questions.

9598 Cortana Place
Baton Rouge, Louisiana

CSR: Here’s the agenda. You’ll notice my name is missing from the list because I plan on going home at 4PM.
Admin: I notice [Dawn] isn’t on the list either.
CSR: That’s because I figure wherever I put her on the list, she’ll end up under the guy’s table anyway.

3601 South Broad Street
Philadelphia, Pennsylvania

Overheard by: Coordinator