CSR on quality control recording of recent call: Hello, this is Brian*, how can I help you?
Caller: Kathy.
CSR: Sorry, what?
Caller: I want Kathy. Now.
CSR: Okay. Well, she's probably not available right now. Can I help you?
Caller: Fuck you. I don't want to talk to you. I only want to talk to Kathy. You talk like an asshole.
CSR: Sir, assholes talk like this: “tttthhhhhhbbbbbttttttttttt”. I've done no such thing. I'll have to ask you to call back when you're feeling more appropriate.
Quality control monitor: Good. Next call.
Financial District
Toronto
Canadia
Overheard by: Alan
