Customer Service

CSR: That guy was such a moron! And he kept trying to tell me he had a
photographic memory. I thought to myself, “Yeah, well you must be out of film.”

7350 Tilghman Street
Allentown, Pennsylvania

Overheard by: jara

CSR on phone: Sir, would you mind slowing down just a little bit?You’re really giving me a lot of information, and it’s not really
registering in my brain because I’m still trying to type in all the
other crap you told me.

5129 Beverly Glen Village Lane
Norcross, Georgia

CSA #1: So today is the official start of winter. Who cares?
CSA #2: To some people that is important.
CSA #1: Like who, bears?
CSA #2: To some people it’s a winter holiday
CSA #1: Like who, Canadians?

1000 Semmes Avenue
Richmond, Virginia

Overheard by: Chastain

IT: Okay, try it now.

The problem solved, it works.

Call Center: Wait, wait, wait. Don’t start jerking each other off just yet…We still have to test one other thing.

101 Empty Saddle Trail
Hailey, Idaho

CSR: Can you give me your daughter’s measurements?

714 NE Hancock Street
Portland, Oregon

Worker: First, go to the website. [says URL]Customer: Do I need to go online first?

Maryland

Customer: I want to pay my bill. I know it’s two months overdue, so I
wanted to come and pay it in person.
Customer Service: According to our records they shut off your cable today.
Customer: But they said I had until today to pay the bill.
Customer Service: Well, your cable has been shut off today.
Customer: But today’s not over yet!
Customer Service: It is for you.

11020 Flatlands Avenue
Brooklyn, New York

Overheard by: Paul

Office worker on speakerphone: Hello.
Creepy customer: I was just sitting here eating some creamed corn and thinking about you so I thought that I would give you a call.
Office worker: Please hold and I will transfer you to my supervisor.

1st Avenue
Birmingham, Alabama

Help Desk #1: Who should we send?
Help Desk #2: Let’s send [Jessica].
Help Desk #3: She’s perfect.
Help Desk #2: Of course, she’s female.
Help Desk #1: Yeah, she’s very female!

123 Pitkin Road
Plainfield, Vermont

CSR: Ma’am, my system is backed up and my computer is going down on me.

300 Rosewood Drive
Danvers, Massachusetts