Customer Service

Manager on phone to computer terminal manufacturer: That terminal still isn’t working properly, and if you don’t fix it soon the customer is going to tell me to shove it up my ass… And I’m not prepared to do that at this time.

1462 Erie Boulevard
Schenectady, New York

Overheard by: It wouldn’t fit mine

Creepster hitting on CSA: Hey, there you are again.
CSA, without making eye contact: …Hey.
Creepster: You know what? You so beautiful.

CSA doesn’t respond.

Creepster, with spittle flying from between front teeth: Has anyone ever told you that you’re very photo-generic?

Animal Hospital
Charlotte, North Carolina

Overheard by: another CSA

CSR on phone: Yes, I know. I’m sorry, I am French.

Percepta, Sauchiehall Street
Glasgow
Scotland

CSR on phone: And what size product do you have?
Customer: Where do I find that?
CSR: It should be on the front of the label, probably on the bottom.
Customer: No, it’s not there. All it says there is ‘Eight fulozos.’
CSR: Uh… Do you mean ‘Eight fluid ounces’?
Customer: No… It says ‘Fulozos.’

1905 Aston Avenue
Carlsbad, California

Cell phone technician: This is Mariah*, how can I help you?
Customer: Yes ma’am, I just bought the Sony Exorcism phone, and…

7111 N Prince Street
Clovis, New Mexico

Overheard by: it’s a sony ERICSSON!!!! LMAO

Accounts payable tech: It’s the letter eight. I mean the number eight.

6430 S. Fiddler’s Green Circle
Denver, Colorado

Barista: What are you going to do when you grow up?
Little girl: Doctor.
Barista: You want to be a doctor? That’s wonderful!
Little girl: No. Mommy told me to marry doctor and have kids. I want 27!

Ft Valley Road
Flagstaff, Arizona

Customer support rep: Okay, let’s take a look at the installation instructions.
Customer: You mean that little book? That looked like documentation so I threw it away.

Fairfax, Virginia

Clerk: Ma’am I can’t take this money.
Lady: Why not? It’s good American money.
Clerk: Ma’am this money is from Canada.
Lady: Is Canada not the 50th state of the U.S. or are you stupid or something?
Clerk: I’m not the one that’s stupid.

13697 W. Colonial Drive
Winter Garden, Florida

Client: Why do I have financial charges? It was a plan for "same as cash" for eighteen months.
CSR: Well, sir, we sent you eighteen months of statements telling you that if you don’t pay by the due date, you’ll have financial charges to pay and exactly how much they would be.
Client: You expected me to read my mail?

Citibank
Toronto, Canada

Overheard by: Citi Slicker