Man: I’d like to change the name on the account. She’s been dead for a while now.
CSR: For how long?
170 Utopia Road
Manchester, Connecticut
Overheard by: Mellen
Man: I’d like to change the name on the account. She’s been dead for a while now.
CSR: For how long?
170 Utopia Road
Manchester, Connecticut
Overheard by: Mellen
Co-worker: Would you like to receive our free catalog in the mail?
Customer: No speak engliss.
Co-worker: Ha, ha. Oh, that sucks.
Customer: Si.
628 Broadway
New York, NY
Overheard by: Hannah Haddix
CSR: They’re sending out an engineer to ascertain whether the unit is actually on fire.
730 Paseo Camarillo
Camarillo, California
Overheard by: Dave Brown
Dine-in customer, slapping both hands emphatically on table: There are no evil Canadians!
Pizza Hut
Kansas
Overheard by: Salad Shooter
Customer service: Thank you for calling, Mr. Smith, is the account holder your spouse?
Confused customer: No, she's my wife.
Columbus, Ohio
IT guy to female CS manager: Well, I'll take care of you too while I'm back here taking care of Carol*.
Delran, New Jersey
Overheard by: Bruce Banner
CSR: I saw the dumbest program on television last night.
Assistant Manager: You'll have those on television.
Indiana
Manager on phone with customer service: If they shit on me, I'll piss on them.
Toronto
Canadia
Overheard by: Cue
Customer service girl: Oh em gee!
Customer service guy: Did you just speak in text message?
Baltimore, Maryland
Service rep: The program was running, and it sends about one e-mail a second.
Customer: Okay, I think it was going for about five minutes, so it sent 800 e-mails.
Service rep: Um… Not really… No.
Ontario
Canadia
