Customer Service

Telemarketer: Hello, could I speak to Wally the Clown please?
(short pause)
Telemarketer: Oh, sorry to disturb you then. (to coworker) Dialed the wrong number!

Talbot Road
Manchester
England

Overheard by: Thomas

CSR, on phone with customer: I'm sorry, but that's not a confirmation code. That's the word “denied.”

Bryan, Texas

Overheard by: Jax

CSR #1, complaining about trainee: All this guy keeps saying is “I'm a senior engineer; I already know what I'm doing,” and flat out refuses to listen to what I'm telling him. I mean, it's just a title, guy. Stop being a dick.
CSR #2: Oh, yeah? Well I'm a customer service representative. I don't represent shit!

Chesapeake, Virginia

Worker: Hello! Are you looking for anything in particular?
Eight-year-old boy: Barbie!

Calendar kiosk, Victoria Mall
Victoria, Texas

CSR interrupting production meeting: Hey, sorry, but Dan* from XYZ company wants to know when he can expect his job.
Tech supervisor, screaming: Tell him when hell fucking freezes over! Jesus! I’m fucking tired of these pushy customers! And their shitty little jobs!
CSR: Okay… That’s uh… He’s uh… standing right over there…
Tech supervisor: [Stunned silence.]Boss: Well, you can go take care of that one, buddy… He’s all yours.

1st Avenue South
Seattle, Washington

Overheard by: Mouth opened, foot inserted

Cashier: Okay, so can I get your address so we can ship the unit to you? [Old lady gives the cashier her address.] And you, sir? What’s yours?
40-year-old son wearing a ‘Vote for Pedro’ shirt: It’s the same as my mom’s.

RadioShack
California

Overheard by: SK

Pizza Hut driver: Would you rather fight a kangaroo or wolverine?
Pizza Hut CSR: Well, kangaroos are pretty tough, but wolverines aren’t real.

7th Street and Union Hills
Phoenix, Arizona

Admin on speaker: Can I please have the Electronics department?
Sears rep: Okay, hold for a while.

Elmsford, New York

Overheard by: Bored Beyond Belief

Teller: Sir, can you please send in your ID since you want to cash this check

Customer: Well, there’s a problem. I lost my ID, but I can give you my social security number, birthday, and even tell you the last several transactions on my account to verify.

Teller: Ok, what’s your birthday and social?

Customer: [gives information]

Teller: Ok, what were the last three charges on your account?

Customer: [gives information]

Teller: So…what’s this $450 charge Passion Parties?

Customer: [Laughter] Uh, that’s something my wife is involved in.

730 Adkins Boulevard
Jackson, Mississippi

Overheard by: Nathan Best

CSR, about music video: When you watch the video you'll see two chicks making out. I'm to the left of them.

Atlanta, Georgia