Customer Service

5PM That’s a Wrap

Customer: Is Office 2003 the latest version of Office that’s out?
Salesperson: Yeah, they most likely won’t come out with a new version until Vista is released, which should be about the end of the year.
Customer: What’s that?
Salesperson: Vista?
Customer: Yeah, Rista? What is that? Is that the new Office?
Salesperson: No, Vista is the new operating system that’s coming out. Last I heard Microsoft was planning to release it near the end of this year.
Customer: Microsoft’s going to sell computers now?
Salesperson: No, Vista is the operating system that gets installed on computers. It’s what makes your computer run.
Customer: Oh, yeah, I knew that already. Are you going to be carrying Microsoft’s new computers?

Willard Building
State College, Pennsylvania

Getting to Sleep Is Always a Gamble

CSR to another: I am so tired today… I couldn't sleep last night. First I was waiting to check the Powerball numbers, and then found out I didn't win and have to go back to work today. I was so mad I couldn't fall asleep!

Manhattan, New York

Overheard by: unleaded

This Way You'll Never Forget It

CSR: So that is apartment “E,” like “echo”?
Customer: Eh… No, no, no. “E” like “elephant”!

Kitchener
Ontario
Canadia

I Prefer to Call Myself a “Money Magician”

Accountant: So it's an EFT, whatever that stands for.
CSR: “Electronic funds transfer.” Wait… Aren't you an accountant!?

Newmarket
Ontario
Canadia

That’s Network TV for You

Analyst: The problem, though, is that it’s not child pornography — just the regular kind.

16340 North Scottsdale Road
Scottsdale, Arizona

Just the Grilled Water, Then

Server: Are you ready?
Customer: I don’t know what I want. What do you like?
Server: When the customer makes up his mind and orders.

Cincinnati, Ohio

Overheard by: I Like the Grilled Tuna

What Else Can You Get in Canadia?

CSR: I'm taking a transvestite hooker over a straight hooker any time.

Scarborough
Ontario
Canadia

I Just Hate Being Held Accountable for My Actions

CSR: Thanks for calling Widgets Inc.* How may I help you?
Client on phone: Yeah, I was just talking to Roger* and we lost connection. Maybe you can finish walking me through whatever.
CSR: Sir, we do not have a Roger. You were just talking to me. We didn’t lose connection. You hung up on me and I was walking you through understanding that our software does not do "whatever."

Eighth Floor, Galleria
Hoover, Alabama

12PM Lunch

CSR #1: Do you remember Barbie?
CSR #2: Barbie? Was she the one who used to chain her chair to her desk?
CSR #1: No, that was someone else — Barbie was the one who used to have Barbie dolls all over her desk and pink fluffy pens and stuff?

473 Ridge Road
Dayton, New Jersey

Overheard by: office peon is having a ball today

So You’ll Have to Buy a Clue Somewhere Else

Customer on phone: Can you transfer me to the Electronic section?
Best Buy clerk: Uh, anyone in particular?
Customer on phone: Yes, Electronics.
Best Buy clerk: Sir, you do realize we are an electronic store, right?

Bowie, Maryland

© 2026 OverheardinTheOffice.com
Hat Tip 🎩 to The Marketing Scientist