Employee, loudly and angrily into walkie: I am implementing customer service now!

620 6th Avenue
New York, New York

Overheard by: Tigertail

Geeky cashier: How are you pay'n for this?
Guy in a hurry: Cash.
Geeky cashier: Like cash, cash?
Guy in a hurry: What?

Best Buy
Ontario, Canadia

Employee: Can I help you?
Customer: Hi. Yes, may I have a turkey artichoke panini?
Employee: No.
Customer: No?
Employee: No. We don’t have those.
Customer: But it’s right there on your board. Do you mean you ran out of them today?
Employee: Yeah, that’s what I said. Order the other turkey sandwich, it’s exactly the same.
Customer: Actually I think I’ll just have a salad.
Employee: I’ll be right back. [Goes in back room.]Employee: Did you hear what I just said back there?
Customer: Ummm… No.
Employee: Good. I mean, cause it wasn’t about you.
Customer: Ok…

Panera Bread Co.
Tysons Corner, Virginia

Manager: Okay everyone, here are some ways you can spot a shoplifter–
Associate: Just look for someone that looks like a Gypsy.
Manager: That’s really not appropriate.
Associate: I’m telling you, they’re all over Italy!

3200 S. Las Vegas Boulevard
Las Vegas, Nevada

Overheard by: Cathie

Shoe store girl #1: You look tired all the time.
Shoe store girl #2: Well, I think it’s my allergies. I’m allergic to cats and I like to rub mine on my face all the time.
Shoe store girl #1: Oh.

Northgate Mall
Seattle, Washington

Associate: You need something?
Woman: Yeah, maybe you know. Which are the nails they used to crucify Christ with?
Associate: … Uh, maybe these?
Woman: Right. I don’t think those are the ones I’m looking for, but you’re on the right track.

Home Depot

Overheard by: Sara

Manager: You have to keep your collar buttoned unless your undershirt is white. I can see that yours is black.
Cashier: That’s not how we did it before.
Manager: That wasn’t this McDonald’s.

1983 86th Street
Brooklyn, New York

Customer: Last week I bought two of these toy bulldozers for my nephews, and I’d like to exchange this one for a backhoe.
CSR: Okay.
Customer: Would you like me to go back to the toy department and get the other one?
CSR: No, I’ll page and have someone bring one up here for you. [Over intercom] Attention, Toy Department. Will someone please bring a black ho to the service desk? I repeat, we need a black ho at the service desk.

Value City
Indianapolis, Indiana

Overheard by: Did that really just happen?

Tech #1: Should I bring tools?
Tech #2: Nah, you can use your teeth and fingers.
Tech #1: What do you mean?

Computer Repair Shop

Guy: Why’d you just hang up on ’em?
Girl: I don’t wanna talk to her. She’ll call back.
Guy: Yeah, but you can’t just hang up.
Girl: She wanna make a reservation. It’s a waste of time, mine and hers.
Guy: I know, but you can’t tell them that!

394 4th Avenue
Brooklyn, New York

Overheard by: Matthew Healy