On the phone

Customer Service Specialist on phone: No, sir. You just had a credit line increase yesterday…Well, sir. That’s how the potato chips.

Customer Service Specialist: …Damn towelhead.

14700 Citicorp Drive
Hagerstown, Maryland

Manager: We really need to work on proper pronunciation on the phones. We really hear a lot of this, and it definitely needs to be improved. For instance: How do you say a-s-k? Anyone? (pause) You say “ask” not “axed”!
Employee: Well, who say dat?

Wayne, Pennsylvania

Overheard by: office grunt #12

CSR: Nancy had, like, a nervous breakdown after a phone call that lasted an hour and a half. I felt bad for her, but it was also kinda cool. It was like watching glass shatter.

Newton, Massachusetts

Boss: I don't want to drink by myself.
Employee: You won't be. You'll be on a conference call.

Los Angeles, California

Overheard by: Mark W.

Coworker on phone: Well, tell her to bend over and hand you some KY.

Cartersville, Georgia

Overheard by: Shocked and Disturbed

CSR on phone: Let me spell that for you, that name is McKeon: “m” as in “m”, “c” as in “c”, “k” as in “k”, “e” as in “e”, “o” as in “o”, “n” as in “n”.

Portland, Maine

Overheard by: brian brinegar

Sales director on phone: Geeze, people are after our chicken like crack. Our chicken is crack!

Ronks, Pennsylvania

Woman on phone: That's why I'm not going to drive the Kia on hot days anymore.

Lind Avenue
Renton, Washington

Consultant on phone with spouse: Oh, I’m just reading a blog post about a woman flying from San Francisco to Newark, and this guy sitting next to her starting to watch hardcore porn on his laptop… Well I’d hope he was wearing headphones! Did your father feed the baby yogurt again?

5th and Market
San Francisco, California

Attorney on phone with secretary: Hello. (pause) A package? Who's it from? He brought it by hand? Can you open it for me? Just want to make sure it isn't a bomb. (pause) What? No, not like that, I mean a legal bomb. Like detrimental paperwork.

Manhattan, New York

Overheard by: Office Manager