But the Boss Keeps Yelling at Me to Take the Clothespins Off My Face

CSR on the phone: At first it was a bad pain, and now it’s like a good pain, like I can take it a little more now.

Graphics Drive
White Plains, New York

Overheard by: The Mole

Posted on May 2, 2008
Compare and contrast, Customer Service, Default, Feelings, Health & Hygiene, New York, On the phone, Sensory Experiences

That’s What You Said About Cancer Patients

Receptionist on phone: Some people say they have OCD. They don’t have OCD. They’re nuts!

Office
Lyndhurst, New Jersey

Posted on April 30, 2008
Compare and contrast, Health & Hygiene, Insults, New Jersey, On the phone, Receptionists

Good Thing It Said “Happy Arbor Day”

Man on phone: What do you mean he’s not dead? I’ve bought his wife a card and put it through the door!

Leatherhead
Surrey
England

Overheard by: Bav

Posted on April 16, 2008
Compare and contrast, Death, Default, England, Family, On the phone, Questions

What Did People Do Before That Excuse?

Customer service rep to customer service rep: Dude, I totally fell asleep in the middle of that last call. The lady was like, uh, hello? I said, uh, yeah, sorry about that. My computer’s really slow.

Elevator
Seattle, Washington

Overheard by: I can’t believe I work here…

Posted on April 9, 2008
Accidents, Coworkers, Customer Service, Customer Support, Employees, On the phone, Places, Washington

The Prince’s Attorney Is Searching for the Princess Whose Foot Fits the Glass Bootie

Lawyer with door wide open: No, man. No, it was just a booty call.

Near Dupont Circle
Washington, DC

Overheard by: Booty Call Receptionist

Posted on March 24, 2008
Default, Lawyers, On the phone, Sexuality, Washington DC

The New Mantra of the Global Economy

Coworker on phone: Yeah. Unemployed is just un-fun. So, I’m happy with what I got. Even if it rapes me.

Alpharetta, Georgia

Posted on March 20, 2008
Compliments, Coworkers, Default, Georgia, Gripes, On the phone, Words

Are You Now, or Have You Ever Been, the Holiday Inn?

Front desk: XYZ Inn*, Avery* speaking. How may I help you?
Caller: Is this the Holiday Inn?
Front desk: No, it’s the XYZ Inn.
Caller: So you’re not the Holiday Inn anymore?
Front desk: No!
Caller: Okay.

611 Ocean Street
Santa Cruz, California

Overheard by: Crystal

Posted on March 18, 2008
Anger management, California, Customers, Default, General Idiocy, On the phone, Questions, Receptionists

I’m Hanging Up Now, Sir.

CSR: Okay, sir, I’m now going to give you your confirmation number: 5-9-7*-M as in ‘Michael’– No, M as in ‘Michael.’ No, I know your name is not Michael, sir. I’m saying ‘M as in Michael.’ Okay… 5-9-7-M as in ‘mother’– Sir… Yes, I’m sorry… I’m not saying you’re a woman, sir…

999 de Maisonneuve Boulevard
Montreal
Canadia

Overheard by: Monika