Words

CSR #1: What does IT stand for?
CSR #2: Idiotic tendencies.
CSR #1: Oh, so that’s why we forward them all the stupid questions.

4800 NW 1st Street
Lincoln, Nebraska

Overheard by: customerserviceslave

Straight guy: And why would I be happy turning gay?
Straight girl: Duh!
Straight guy #2: “Gay” means “happy!”
Straight guy: (silence)
Straight guy #2: “Gay” also means “gay.”
Straight guy: I fail to see your point.

Quorum Drive
Addison, Texas

Customer: I need fabric.
CSR: OK. What type of fabric do you need?
Customer: I need fabric.
CSR: Um, could you be more specific?
Customer: I need fabric that looks like cloth.

425 West 15th Street
New York, NY

30-something man: I tend to use the word “fab” a lot.

San Francisco, California

Man: It’s OK. We can still do it in my office.
Woman: That sounds fantastic.

Route 9
Wellesley Hills, Massachusetts

Overheard by: twelve step

Sales VP on speakerphone to assistant: Can I find a word in an Excel file?
Assistant: Yes, use control + f.
Sales VP: Okay, so control and then hold the f key?
Assistant: Yes.
Sales VP: Oh, okay, that worked!

Manhattan, New York

Caller: Does your search allow for a wild card?
Presenter: Sure … Um … What, exactly, is a wild card?

San Francisco, California

Overheard by: dailin dailer

Manager: Because your job can be done more efficiently and less expensively overseas, you are being laid off. However, your particular layoff will be delayed for five months because the work you do on your contract cannot be done overseas. Your projected end date will be 10/31.
Employee: Um, please repeat that, and think about it while you do so.
Manager (after repeating): Oh. Um, sorry.

Upstate New York

Woman on phone: 4, 5, 3, P as in Peter, T as in Tom, Q as in…Cuba.

3350 Tillamook Street
Portland, Oregon

Overheard by: Carrie Cole

Birthday cake passer outer: Hey, don’t you want a fork?
Old, creepy IT guy: No, I’ll just finger it.

Highwoods Parkway
Glen Allen, Virginia

Overheard by: Not even surprised