On the phone

Receptionist, answering phone: Good afternoon, how can I help you? (pause) I'm sorry, she no longer works at this office. (hangs up phone)
Receptionist to executive secretary: It was for you.

New York City, New York

Your Contempt for the Customer Reveals Itself Without Warning

Purchaser on telephone: Yes, Singleton. “S” as in “Sam,” “I” as in “India,” “n” as in “Nancy,” “g” as in “Gary,” “l” as in “laugh,” “e” as in “echo,” “t” as in “Tom,” “o” as in “Omar,” “n” as in “Nancy.” Singleton.
Administrator: Thank you, Ms. Simpleton.

Framingham, Massachusetts

Overheard by: Really??

Loud woman in elevator, on phone: I don't delete…it's not in my blood to delete!

Fairfax, Virginia

Overheard by: Receptionist

Manager on phone: I googled it on the internet.

Juneau, Alaska

Female boss on phone: I have never seen one that big, I don't think I can handle one that big.

Pharmacy
Atlanta, Georgia

Telephone grunt #1: There was someone pooping in the hallway?
Telephone grunt #2: That’s what she said! Hold on, I’m going to call her. [Calls non-telephone-based grunt] She was pooping and walking? In the garage? Okay. I guess I just had to hear it again to believe it.

175 South 3rd Street
Columbus, Ohio

Sales rep, on the phone with a client: Well, why don’t you tell me how big yours is, and I’ll tell you how big mine is.

Coker Tire
Chattanooga, Tennessee

Telephone receptionist, over intercom system: I need Dick on line three, Dick on line three!

Bank
Kentucky

Overheard by: will1966

Co-worker on phone: When she goes to a restaurant, does she normally take it off?…Does she normally read the newspaper?…And the pouch, were you able to stick your hands all the way down in the back?

37383 Six Mile Road
Livonia, Michigan

Overheard by: Next Door Nancy

Drafter on phone: Um, ya, give me a second and I can put it up on the screen… (sighs) Oh, there it is… Almost up there… That's better.

Central Point, Oregon