Male CSR: I want a big meaty Italian.
San Diego, California
Male CSR: I want a big meaty Italian.
San Diego, California
Service rep on phone: Yes, ma'am, I can find a salon near you. What is your zip code?
(sound of five beeps as woman keys in her zip code)
Service rep: Ma'am, could you speak your zip code, please?
(five beeps again)
Service rep: Ma'am! You are on the phone with a human being! Tell me, using your words, what you zip code is! (pause) Thank you, no, I'm not a recording!
Dallas, Texas
Overheard by: Another Rep
CSR: I just took a look at the survey and noticed that at the very beginning it says “this survey is design”. Shouldn’t that say
“designed”?
IT: Probably…I cut and pasted.
CSR: Can it be changed?
IT: No, I etched that survey directly into your screen. To change it we would have to buy you a new monitor.
1 Woodland Hill Drive
Babson Park, Massachusetts
CSR: I can’t understand her. She’s confusing me…She’s talking all smart and stuff.
3320 West Cheryl Drive
Phoenix, Arizona
Support Desk: I wonder why preachers are so hateful? Out of all the customers I’ve dealt with, preachers are all so mean. They’re worse than Canadians
5330 East 31st Street
Tulsa, Oklahoma
Overheard by: donrae moore
CSR, after customer hangs up on her: She called me a cunt… what is that?
Cincinnati, Ohio
Cashier to customer #1: Awww, how cute! Is he your son?
Customer #2: No, he’s my son.
Cashier, pointing to customer #1: Are you sure? He looks like his son!
Government building
Washington, DC
CSR: Okay sir, that’s one, six, A as in apple, T as in ticket, nine, four, S as in snow, zero as in orange, thirteen.
1277 Deming Way
Madison, Wisconsin
CSR: Do you know your son’s name? Your secret question is “What is your son’s name?” Do you know your son’s name?
Person resetting password: No, ma’am, I don’t know what that is either.
Mishawka, Indiana
CSR: Hang on, I’ll use my fingers… My head isn’t working today.
Clovis, New Mexico
Overheard by: 23 minutes longer & i’m outta here