CSR: I just took a look at the survey and noticed that at the very beginning it says “this survey is design”. Shouldn’t that say
“designed”?
IT: Probably…I cut and pasted.
CSR: Can it be changed?
IT: No, I etched that survey directly into your screen. To change it we would have to buy you a new monitor.
1 Woodland Hill Drive
Babson Park, Massachusetts
