…Wanna See My Dress for the Ceremony?

Bank teller, commenting on name change: Oh, you're getting married?
Blonde woman, cheerfully: Oh no, I'm getting a divorce!

Pittsburgh, Pennsylvania

Posted on November 23, 2010
Customers, Family, Financial Folk, Pennsylvania, Questions, Weirdness

Drawing a Weapon Seems to Upset People

Guest to another, leaving hotel: Just keep popping off like that, and you too can be divorced!

Okmulgee, Oklahoma

Posted on August 17, 2010
Advice, Customers, Family, Oklahoma, Relationships

…Unless There's a Gun in Your Pocket.

Postal worker: Alright, “express” means this package is guaranteed to arrive by 3 pm tomorrow.
Customer: Is that free?
Postal worker: Ain't nothing free, ma'am. Ain't nothing free. $18.74, ma'am. Dig deep, now. Dig deep.

Post Office
Beaufort, South Carolina

Overheard by: Connie

Posted on August 12, 2010
Customers, Employees, Money, South Carolina, Time Management, Words

Well What's Wrong with Rounding?

Service rep: The program was running, and it sends about one e-mail a second.
Customer: Okay, I think it was going for about five minutes, so it sent 800 e-mails.
Service rep: Um… Not really… No.

Ontario
Canadia

Posted on July 29, 2010
Canadia, Customer Service, Customers, Internet, Science, Technology

…Until Gay Marriage Is Legal.

Old woman, filling out request for copy of marriage license form: Mine's kind of crooked. Is yours crooked? (pause) Oh, I'm filling out an application for a marriage license. I don't want to do that again!

New Haven, Connecticut

Overheard by: Alexis

Posted on July 23, 2010
Compare and contrast, Connecticut, Customers, Family, Wishes

Another Touching Customer Service Moment

Customer: Can I touch this screen?
Employee: Well, you can touch it, but it's not a touch screen.

Verizon Store
Louisville, Kentucky

Overheard by: Jessica Vautard

Posted on July 12, 2010
Customers, Employees, Kentucky, Questions, Technology

…And Now I'd Like a Ground-floor Room with a Skylight.

Female guest at front desk: I want to do laundry. Give me four and half dollars in quarters.
Desk attendant: I can give you five dollars in quarters with this.
Female guest: I only want four and half dollars.
Desk attendant: M'am, you gave me a five dollar bill.
Female guest: Just give me four and half dollars in quarters!
Desk attendant: Okay. Here's four-fifty in quarters. And here's two quarters change.
Female guest: Finally. Thank you.

Annapolis, Maryland

Overheard by: Meredith