Customer service rep to customer service rep: Dude, I totally fell asleep in the middle of that last call. The lady was like, uh, hello? I said, uh, yeah, sorry about that. My computer’s really slow.
Elevator
Seattle, Washington
Overheard by: I can’t believe I work here…
CSR #1: What are you eating now?
CSR #2: Pumpkin Spice Flax granola bar.
CSR #1: Glass?
CSR #2: No… pumpkin spice flax. You know — flax seeds.
CSR #1: Wax?!
CSR #2: Ugh… never mind.
CSR #1: You’re eating wax?!
CSR #2: Never mind!
CSR #1: Okay, see ya!
12 West Valley Avenue
Elysburg, Pennsylvania
CSR: Okay, sir, I’m now going to give you your confirmation number: 5-9-7*-M as in ‘Michael’– No, M as in ‘Michael.’ No, I know your name is not Michael, sir. I’m saying ‘M as in Michael.’ Okay… 5-9-7-M as in ‘mother’– Sir… Yes, I’m sorry… I’m not saying you’re a woman, sir…
999 de Maisonneuve Boulevard
Montreal
Canadia
Overheard by: Monika
CCA #1: There are so many people here who are pregnant!
CCA #2: Must be something in the water.
CCA #1: Yeah, seems like.
Male supervisor: Man, I hope I don’t get pregnant.
2 Charlotte Street
Sackville, New Brunswick
Canadia
Overheard by: Mel
Caller: I need to know about courses on Saturday.
Bored operator: Which center would you like to go through to?
Caller: Yes, uh, Saturday courses. Nine o’clock ’til five o’clock.
Bored operator: Okay, which department?
Caller: Saturday — S-A-T–
Bored operator: —Which center? Clapham, Vauxhall, Brixton?
Caller: Uh, no, I want to know about Saturday courses. Saturday courses!
Bored operator: Do you have a contact name? … I’ll just put you through to someone, then. Bye!
College
London
England
Female supervisor: Ewww!
CCR: What?
Female supervisor: I was trying to find January, and I got ink all over me!
1 Ivybrook Boulevard
Ivyland, Pennsylvania
CSR #1: I just want to know what is expected of us!
CSR #2, walking away: What is expected of us is that you suck, and I don’t, so there!
Minneapolis, Minnesota
CSR #1 on phone: Hello, are you there? Marco? Marco?
CSRs #2 and #3, simultaneously: Polo? Polo?
473 Ridge Road
Dayton, New Jersey
Overheard by: office peon
Customer, entering store: Hi.
Travel agent: Are you ready to book something today, or are you just going to ask questions?
Queen Street
Brisbane
Australia
Overheard by: Random Eavesdropper
CSR: Do you like my dress? The website called it a muumuu, but I call it a dress. I don’t like dresses, but I wanted to wear one today. Did you know I don’t like silk dresses? They make me feel naked, and I don’t like feeling naked except when I’m naked — like when I’m naked in the shower… I ordered this dress from a website I found at work, and I got it in a box a week later. I don’t think it should have been in a box, because the box could have been damaged and then my dress would have been ruined, because boxes don’t protect anything.
Annoyed coworker: Um, you have a stain on your muumuu.
Coralville, Iowa
