CSR: Any possible combination of fetish can be googled and is on the net for free. I mean, if you want to see shit on a midget while he is playing with teddy bears…it's there!
Aliso Viejo, California
CSR: Any possible combination of fetish can be googled and is on the net for free. I mean, if you want to see shit on a midget while he is playing with teddy bears…it's there!
Aliso Viejo, California
CSR #1, about recall of peanut butter crackers: I had no idea that peanut butter could contain salmonella.
CSR #2: Yeah, well…nuts can be pretty dirty.
Greenwood Village, Colorado
Overheard by: Bonny
Loudspeaker: Customer assistance in fabrics. (pause) Says she's really, really angry, so…no rush.
Wal-Mart
Orlando, Florida
Overheard by:
Customer: I don't care! I don't care that I need to talk to him! I don't care that he's unavailable! Do you hear me? I don't care.
Customer service rep, blandly: Then why have you called us today, sir, if you're so apathetic?
Boston, Massachusetts
Overheard by: i used to be his supervisor
CSR #1, deadpan: They do that on the phone sometimes. When you do that to me on the phone, you really get me.
CSR #2, excitedly: Yeah, oh yeah!
Chesapeake, Virginia
Overheard by: Ashleigh
Customer service rep to customer: No, sir, you cannot fax a payment.
Southington, Connecticut
CSR on phone: They found out my boyfriend is a felon and now they are throwing us out of the trailer park.
Colonial Heights, Virginia
Help desk: Thank you for calling, this is SUU, how can I help you?
Ditzy caller: Yeah…hi, I'm having problems with your website. Whenever I enter my employment in this field it kicks back a scary warning and says invalid characters.
Help desk: Okay, we're having a bit of a glitch with that, so just go ahead and remove all of the punctuation, then it should go through no problem.
Ditzy caller: Punctuation? You mean like capital words?
Atlantic Avenue
Boston, Massachusetts
Overheard by: Ang
Angry customer on phone: Where are you located at?
CSR: Iowa.
Angry customer on phone: I outta come there and kick your ass!
Calm CSR: With all due respect sir, bring it. (hangs up)
Boyrum
Iowa City, Iowa
Overheard by: Cube Mate
CSR: Thank you for calling, how are you today? (pause) Oh, very uncomfortable and kind of disturbing?
Plymouth, Minnesota
