Help desk: Thank you for calling, this is SUU, how can I help you?
Ditzy caller: Yeah…hi, I'm having problems with your website. Whenever I enter my employment in this field it kicks back a scary warning and says invalid characters.
Help desk: Okay, we're having a bit of a glitch with that, so just go ahead and remove all of the punctuation, then it should go through no problem.
Ditzy caller: Punctuation? You mean like capital words?
Atlantic Avenue
Boston, Massachusetts
Overheard by: Ang
