Division manager: I’ve played with it enough, it outta work by now.
Mechanicsville, Virginia
Overheard by: Alan
Division manager: I’ve played with it enough, it outta work by now.
Mechanicsville, Virginia
Overheard by: Alan
CSR on speakerphone: Hey, when am I going to get my email fixed? I have things that I need to send out to clients.
IT guy: Oh, yeah, we sent you an email requesting some more information. We need you to send that email back before we can fix your issue…Hello? Are you sending that email?
CSR disconnects the call.
CSR: I’m going on break now.
1616 27th Avenue NE
Calgary, Alberta, Canada
Desk clerk on phone: No, ma’am, you don’t need a cable for the wireless network.
328 West Lane Avenue
Columbus, Ohio
Overheard by: Amused, if I wasn’t dealing with the same idiot
Assistant: Do I need to do anything with this e-mail to Karen*?
Sales guy: No.
Assistant: Okay, I’m going to just drop it over into her folder and move on.
Sales guy: Okay, that’s up to you.
Assistant: I save everything.
Sales guy: I like to delete. If I know you’ve saved it, I just delete it.
Assistant: Yeah, but what if my computer bursts into flames? Or what if I quit?
Sales guy: You? Quit? [laughs]Assistant: You shouldn’t laugh…
Sales guy: Oh.
8220 England Street
Charlotte, North Carolina
Suit: Help desk? My computer went down on me.
Tech support: Please hold on. [Places suit on speaker phone] Can you repeat that?
Suit: My computer went down on me!
Tech support, with entire support team laughing in the background: So, what’s the problem?
3 2nd Street
Jersey City, New Jersey
Overheard by: Hobo Whisperer
VP, using Instant Messenger: How do I type a smiley face that means, “I’ll cut you.”
550 Madison Avenue
New York, New York
Old-man employee: I am having problems with e-mail.
IT guy: What’s wrong?
Old-man employee: I have got thousands of e-mails in my inbox and cannot send anything out ’cause I think the virus that is causing me to get all these e-mails is going to be spread to others.
IT guy: You don’t have a virus.
Old-man employee: But I have thousands of e-mails. But I guess they are beautiful to watch.
Raleigh, North Carolina
Overheard by: Alyn
Boss: I went to school with this guy…I don’t remember his name, but he just became the president of some real estate development company in DC. Can you look him up on the internet? I’d like to send him a note.
Pittsburgh, Pennsylvania
Overheard by: office minion
Boss: I found this [correspondence dated a week ago] in my inbox, waiting for my signature. It was Bill Smith’s* estate tax return! Why didn’t you tell me to check my inbox?? There’s all kinds of stuff in there that hasn’t gone out. You have to come up with a way for me to check my inbox more regularly so things like this don’t happen again!
Secretary: Um, ok? Do you want me to set Outlook reminders that you’ll ignore, or would you like to ignore me personally?
900 East Hill Avenue
Knoxville, Tennessee
Overheard by: She’s Not Psychic
Agent: Thank you for calling the help desk. Can I have your first and last name, please?
Customer: Is Eudora down?
Agent: Um, Eudora is a program that is isolated on your computer. It is not a system or network of everyone’s email.
Customer: Is Eudora [campus email] down?
Agent: No.
Customer: I’ll call my cable company.
Customer hangs up.
University of Wisconsin
Madison, Wisconsin
Overheard by: Brandon
