CSR: So you’d like to rent a 12 foot stepladder?
Customer: Yes…How big is that?
CSR: Well, it’s about 12 feet, sir.
Customer: I can strap that on top of a cab, right?
533 Canal Street
New York, NY
CSR: So you’d like to rent a 12 foot stepladder?
Customer: Yes…How big is that?
CSR: Well, it’s about 12 feet, sir.
Customer: I can strap that on top of a cab, right?
533 Canal Street
New York, NY
Employee, loudly and angrily into walkie: I am implementing customer service now!
620 6th Avenue
New York, New York
Overheard by: Tigertail
Customer rep: Hey, it’s 112 inches tall. Is that legal?
Truck rep: No.
Customer rep: Well, we’re doing it anyway.
1368 Old Fannin Road, Suite 400
Flowood, Mississippi
Overheard by: the Intern
Customer: Can you put directions for the delivery man on the label?
CSR: Sure.
Customer: Tell him to give it to me through the back door.
CSR: The back door?
Customer: Yeah.
473 Ridge Road
Dayton, New Jersey
Overheard by: office peon
CSR to coworker: I don't really understand sororities. I've always been able to make friends, get drunk and have random sex without having to pay dues.
Nashville, Tennessee
Customer service “specialist”: Sir, I was not yelling, I was only raising my voice.
Sunnyvale, California
Caller: I can’t seem to log into my account.
CS rep: Have you entered your username and password into the login fields?
Caller: Yes, I have.
CS rep: Okay now press the enter key.
Caller: Where’s the enter key?
Earthlink Customer Service
San Jose, California
CSR on phone: Call back tomorrow and we’ll see if we can get the world to revolve around you.
175 South Third Street
Columbus, Ohio
Bewildered call agent: No, ma'am, “Seattle” is not spelled with a “c,” if it were it would sound like… “cattle.”
Yakima, Washington
Overheard by: Moooo
CSR: I'm bored.
Manager: Well, go find something to do.
CSR: There's nothing around here to do just yet.
Manager: There's always something–go clean your drawers.
CSR: My drawers are clean…I think.
Baton Rouge, Louisiana
