CSR, on customer welcome call: Is your last name Valdez?
Customer: Yes, it is.
CSR, on customer welcome call: Is your father Juan Valdez? You can say you have a famous father!
Troy, Michigan
Overheard by: Mortgage Whisperer
CSR, on customer welcome call: Is your last name Valdez?
Customer: Yes, it is.
CSR, on customer welcome call: Is your father Juan Valdez? You can say you have a famous father!
Troy, Michigan
Overheard by: Mortgage Whisperer
CSR: I always put ’25’ when it’s supposed to be ’52.’ I must be anorexic.
1500 JFK Boulevard
Philadelphia, Pennsylvania
Overheard by: indigo
Bitter CSR: She got some flowers delivered… I should take them — I bet she doesn’t even deserve flowers… But I probably don’t deserve her abusive boyfriend.
2610 Portland Street
Los Angeles, California
Overheard by: also flower-less and bitter
Patient on phone: I would like to make an appointment to see Dr. Radcliff*
CSR: Okay, have you seen Dr. Radcliff before or are you a new patient?
Patient: Well, he's been in me three times before (referring to stent placed in heart and legs) So he's pretty much my doctor already!
CSR: Okkkkkk… (nervous chuckle)
Burlington, Vermont
Overheard by: TMI
Old man: My car was stolen this morning. It’s been a terrible day. I had my son come all the way out to drive me over to see you, because you’re my agent.
Insurance Agent: What would you like me to do about it?
37383 6 Mile Road
Livonia, Michigan
Overheard by: Next-door Nancy
CSR: …Gwendy. G like goat, W, E, N like neurotransmitter…
5409 N. Florida Avenue
Tampa, Florida
Overheard by: Kristen Brown
Male CSR #1: I just keep thinking about his soft lips. His big soft lips.
Female CSR & male CSR #2: (blank look)
Male CSR #1: Did he…I knew he was a complicated little man.
Portland, Oregon
CSR: That reminds me of when my boyfriend sat on my face.
Scarborough
Ontario
Canadia
Overheard by: Cnote
CSR #1: What does IT stand for?
CSR #2: Idiotic tendencies.
CSR #1: Oh, so that’s why we forward them all the stupid questions.
4800 NW 1st Street
Lincoln, Nebraska
Overheard by: customerserviceslave
CSR #1: I like that we are looking up how to make chloroform while talking about pick-up lines in bars…
CSR #2: Well, we already decided that pick-up lines don't work.
Boston, Massachusetts
Overheard by: Chemist
