CSR on phone: If the item you need to return doesn’t fit back in the box, maybe you could snip off the edges to make it fit. Either way it will all get back to our warehouse.
225 Bush Street
San Francisco, California
CSR on phone: If the item you need to return doesn’t fit back in the box, maybe you could snip off the edges to make it fit. Either way it will all get back to our warehouse.
225 Bush Street
San Francisco, California
CSR, on customer welcome call: Is your last name Valdez?
Customer: Yes, it is.
CSR, on customer welcome call: Is your father Juan Valdez? You can say you have a famous father!
Troy, Michigan
Overheard by: Mortgage Whisperer
CSR: I always put ’25’ when it’s supposed to be ’52.’ I must be anorexic.
1500 JFK Boulevard
Philadelphia, Pennsylvania
Overheard by: indigo
Bitter CSR: She got some flowers delivered… I should take them — I bet she doesn’t even deserve flowers… But I probably don’t deserve her abusive boyfriend.
2610 Portland Street
Los Angeles, California
Overheard by: also flower-less and bitter
Patient on phone: I would like to make an appointment to see Dr. Radcliff*
CSR: Okay, have you seen Dr. Radcliff before or are you a new patient?
Patient: Well, he's been in me three times before (referring to stent placed in heart and legs) So he's pretty much my doctor already!
CSR: Okkkkkk… (nervous chuckle)
Burlington, Vermont
Overheard by: TMI
Old man: My car was stolen this morning. It’s been a terrible day. I had my son come all the way out to drive me over to see you, because you’re my agent.
Insurance Agent: What would you like me to do about it?
37383 6 Mile Road
Livonia, Michigan
Overheard by: Next-door Nancy
CSR: …Gwendy. G like goat, W, E, N like neurotransmitter…
5409 N. Florida Avenue
Tampa, Florida
Overheard by: Kristen Brown
Male CSR #1: I just keep thinking about his soft lips. His big soft lips.
Female CSR & male CSR #2: (blank look)
Male CSR #1: Did he…I knew he was a complicated little man.
Portland, Oregon
CSR: That reminds me of when my boyfriend sat on my face.
Scarborough
Ontario
Canadia
Overheard by: Cnote
CSR #1: What does IT stand for?
CSR #2: Idiotic tendencies.
CSR #1: Oh, so that’s why we forward them all the stupid questions.
4800 NW 1st Street
Lincoln, Nebraska
Overheard by: customerserviceslave
