Angry customer, ending long rant: Why do I have to sign a form? Why can't I close it over the phone? I didn't have to sign a form to open the account.
CSR: Yes, you did.
(pause)
Angry customer: Will you e-mail it to me?
Boston, Massachusetts
Angry customer, ending long rant: Why do I have to sign a form? Why can't I close it over the phone? I didn't have to sign a form to open the account.
CSR: Yes, you did.
(pause)
Angry customer: Will you e-mail it to me?
Boston, Massachusetts
