Woman on phone to cable company: Okay. Hey, hold on a sec. (yells into the phone) Don't go meet him, he's gonna stab you! I know he stabbed your brother, that's why I think he's gonna stab you too! (pause) Fine! if you want to get stabbed don't come crying to me. Just make sure you bring your phone so you can call 911, okay? Sorry about that…now what do I do next?
Call center rep: Uhh, I think I need to report this call.
Time Warner Call Center
Albany, New York
Overheard by: Dani