Clueless customer: Hi, I'm looking for this book that I read a review about, I was wondering if you could help me.
Knows-the-drill employee: Okay, what's the title?
Clueless customer: I don't remember.
Knows-the-drill employee: Do you know who wrote it?
Clueless customer: No… I know that the book had a yellow cover, though.
Knows-the-drill employee: Okay, let's see what we can find here in yellow…
Mays Landing, New Jersey
