Customer: Last week I bought two of these toy bulldozers for my nephews, and I’d like to exchange this one for a backhoe.
CSR: Okay.
Customer: Would you like me to go back to the toy department and get the other one?
CSR: No, I’ll page and have someone bring one up here for you. [Over intercom] Attention, Toy Department. Will someone please bring a black ho to the service desk? I repeat, we need a black ho at the service desk.
Value City
Indianapolis, Indiana
Overheard by: Did that really just happen?
