Customer: So where in the instruction manual does it tell me to save the receipt?
Customer Service Rep.: You’re kidding me, right? You mean to say that you have to be told to save your receipt?
Customer: Yes, I do.
Customer Service Rep.: So, if you were to go out and buy a roll of toilet paper, it would have to say “Tear here, wipe there” or else you wouldn’t know how to use it? Because both are pretty much common sense, sir.
835 41st Street
Des Moines, Iowa
Overheard by: christiana (while doing remote observations on customer service calls)
