Worker on phone: Hi, Amy*, this is Emily* in editorial. Are you new back there?
IT chick: Yeah.
Worker: Okay, well, I’m having a problem with my phone. I just got a new phone with a caller ID screen on it, but when I get calls the screen is blank. Is there some button I have to push, or…?
IT chick: Well, why don’t you try unplugging the phone and then plugging it back in. I’ll stay on the line.
Worker: Um…
120 West 1st Avenue
Mesa, Arizona
Overheard by: Big Ideas
