Customer: Do you have a copy machine?
CSR: Um, no… This is a book store.
Customer: Yeah, but I just want to copy this book.
CSR: We sell books.
Customer: But I don’t want to buy it, I just want to copy it.
CSR: Then maybe you should try a library. We sell books.
Customer: But I’m here now, and I want to copy this book.
CSR: Look, okay, buy the book take it down to Kinkos and copy it, then return it.
Customer: I think that’s illegal. I’d like to report you to your manager.
Book store
Pensacola, Florida
Overheard by: Michelle