Disgruntled lady with broken iPod: I expect the customer service to go hand in hand with the product I bought.
Apple store employee: I see, but there is water damage to the iPod.
Disgruntled lady with broken iPod: But it did not happen while I have had it, it probably happened in the store.
Apple store employee: How long have you had it?
Disgruntled lady with broken iPod: It’s brand new.
Apple store employee: This model has been discontinued.
Disgruntled lady with broken iPod: Well whatever damage happened, I didn’t do it. I didn’t drop it in water.
Apple store employee: Ma’am, we don’t put water in our iPods.

Manhattan, New York

Overheard by: Celine