Archive for the ‘Executives’ Category

If Our Customers Won’t Behave, We Fire Them

VP on phone with angry customer: Well, I’m sorry that nobody has been here to take your calls or return your messages yet. We’ve been busy in the office lately… Yes, I understand it’s frustrating, but we’re doing all we can… Okay, look Larry*, look — the reason nobody’s here whenever you call is because we just got caller ID last week, and everybody ignores you because nobody wants to deal with you because you’re an asshole… Yeah, I heard you were a real piece of work to our receptionist… You’re an asshole! Yeah? Well, I don’t care if we have your business anymore. Asshole!

Beltsville, Maryland

Overheard by: The abused receptionist