Archive for the ‘Customer Service’ Category

But This Is a Manure Company!

CSR #1, complaining about trainee: All this guy keeps saying is “I'm a senior engineer; I already know what I'm doing,” and flat out refuses to listen to what I'm telling him. I mean, it's just a title, guy. Stop being a dick.
CSR #2: Oh, yeah? Well I'm a customer service representative. I don't represent shit!

Chesapeake, Virginia

Why the President Has a Press Secretary

CSR interrupting production meeting: Hey, sorry, but Dan* from XYZ company wants to know when he can expect his job.
Tech supervisor, screaming: Tell him when hell fucking freezes over! Jesus! I’m fucking tired of these pushy customers! And their shitty little jobs!
CSR: Okay… That’s uh… He’s uh… standing right over there…
Tech supervisor: [Stunned silence.]Boss: Well, you can go take care of that one, buddy… He’s all yours.

1st Avenue South
Seattle, Washington

Overheard by: Mouth opened, foot inserted

2PM Routine Transaction

Teller: Sir, can you please send in your ID since you want to cash this check

Customer: Well, there’s a problem. I lost my ID, but I can give you my social security number, birthday, and even tell you the last several transactions on my account to verify.

Teller: Ok, what’s your birthday and social?

Customer: [gives information]

Teller: Ok, what were the last three charges on your account?

Customer: [gives information]

Teller: So…what’s this $450 charge Passion Parties?

Customer: [Laughter] Uh, that’s something my wife is involved in.

730 Adkins Boulevard
Jackson, Mississippi

Overheard by: Nathan Best