Archive for the ‘Customer Service’ Category

Would­n’t Stop Dri­ving My Hot Rod Lin­coln

Woman: I’d like to pay my cell phone bill, but it’s in my son’s name and I don’t have the pass­word to see it on­line. So, I need to know how much it is.
Em­ploy­ee: You can’t pay it with­out his au­tho­riza­tion. I can’t tell you how much it is.
Woman: He can’t au­tho­rize any­thing, he’s in­car­cer­at­ed.
Em­ploy­ee: Well, we’ll need a copy of the obit­u­ary or the death cer­tifi­cate.
Woman: What? He’s in­car­cer­at­ed! [pause] He’s in jail.
Em­ploy­ee: Oh.

Fred­er­ick, Mary­land

We Present: An In­stant Cus­tomer Ser­vice Clas­sic

Cus­tomer: Why are you billing me for this stuff?
CSR: Did you make the pur­chas­es on your cred­it card state­ment?
Cus­tomer: Yes, but I al­ready paid for them. I used my cred­it card.
CSR: Yes, but now you have to pay your cred­it card bill.
Cus­tomer: That’s stu­pid. Why would I pay for some­thing twice?

4325 17th Av­enue S.
Far­go, North Dako­ta