Archive for the ‘Customer Service’ Category

…Just Ask Our Pres­i­dent.

Caller: I am call­ing about a claim that was de­nied last week.
In­sur­ance cus­tomer ser­vice: Which claim is that, ma’am?
Caller: The one from my doc­tor’s vis­it while we were in Hawaii.
In­sur­ance cus­tomer ser­vice: Well, ma’am, your pol­i­cy does­n’t cov­er in­ter­na­tion­al med­ical claims–so your doc­tor’s vis­it in Hawaii would­n’t be cov­ered.

Den­ver, Col­orado

It Must Be Love

Phys­i­cal ther­a­pist: … So he drove all the way down here, and I did­n’t even get his clothes off. We’ve just been back there talk­ing the whole time.

1500 East Med­ical Cen­ter Dri­ve
Ann Ar­bor, Michi­gan

Over­heard by: Which kind of ther­a­py?

Would­n’t Stop Dri­ving My Hot Rod Lin­coln

Woman: I’d like to pay my cell phone bill, but it’s in my son’s name and I don’t have the pass­word to see it on­line. So, I need to know how much it is.
Em­ploy­ee: You can’t pay it with­out his au­tho­riza­tion. I can’t tell you how much it is.
Woman: He can’t au­tho­rize any­thing, he’s in­car­cer­at­ed.
Em­ploy­ee: Well, we’ll need a copy of the obit­u­ary or the death cer­tifi­cate.
Woman: What? He’s in­car­cer­at­ed! [pause] He’s in jail.
Em­ploy­ee: Oh.

Fred­er­ick, Mary­land