Coworker #1, to editor: Do you know where the call-in phone number on the back of XYZ Publication* goes to?
Coworker #2: I have no idea.
Coworker #1: Well, [boss] called the other day and asked where it went to. I called it just now, and it answers with the voice of Dana*, but she hasn’t worked here in seven months!
Coworker #2, looking at Dana’s empty desk area: I guess that it just goes to her phone, and whoever gets that extension will get all of the messages.
Coworker #1: So it doesn’t matter to you that readers might be calling in and leaving messages that are not being returned?
Coworker #2: No.
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