Caller: I was try­ing to com­plete my re­quest with your voice au­to­mat­ed sys­tem, but it would not ac­cept my di­ag­no­sis code.
Phone rep: Okay… what is your di­ag­no­sis code?
Caller: Oh… I don’t have a di­ag­no­sis code.

201 West Main Street
Louisville, Ken­tucky

Over­heard by: Juice