Customer: Here’s my order number.
CSR: Yes, how can I help you?
Customer: What can you tell me about my order?
CSR: Um. What would you like to know?
Customer: You tell me. What does your computer tell you?
CSR: It tells me lots of things. What you ordered, when you ordered it. How can I help you?
Customer: Tell me everything your screen tells you about my order.
CSR: What would you like to know?
Customer: No, I want to know what you know about my order.
CSR: Well, I can tell you when it shipped, when it was delivered. Would those help?
Customer: No. What else?
CSR: Well, it would take me a really long time to read you everything I have here.
Customer: Oh. Well, let me explain. [Gives explanation]CSR: I see. So you just want UPS to pick up this order?
Customer: Are you an idiot? That’s what I’ve been saying the whole time!
473 Ridge Road
Dayton, New Jersey
Overheard by: office peon can’t wait for the weekend