Voice on elevator emergency intercom: Hello? Hello?
Confused woman who just got on: Um…..yes?
Voice: Yes, I’m Karen* from American Express. Can I please speak with Shin Chen*?
Woman: Um…No… You just reached an elevator.
Voice: Oh! Well, thank you for using American Express. If you have any questions, please call 1-800-555-1234*. Thanks for using American Express and have a great day!

541 Willamette Street
Eugene, Oregon

Overheard by: the other passenger