Sales guy: Sooo, how do I get on our intranet again?
His assistant: We put this on your Favorites list, remember? We’ve done this before.
Sales guy: No.. no.. I’m not seeing it.
Assistant: Yes, the very first time I showed you how to log in, I had you add it to your Favorites first.
Sales guy: I don’t know, but I know I’m not seeing it.
Assistant: Hmm, I can’t remember if it was under a subfolder or not.
Sales guy: What are you talking about?

Pause

Assistant: Okay, let’s start from the beginning… Open up your Internet Explorer.…
Sales guy: Okay… done…
Assistant: Now click on Favorites.…
Sales guy: Oooh. Is it called [Company Inc]-home?
Assistant: Mmm hmm. That would be it.
Cubicle neighbor: Is this the same voice you use to explain things to your daughter?

8220 England Street
Charlotte, North Carolina