Peon, answering phone: Hello, XYZ* architects.
Caller: I’m from universal healthcare, is Mr. Smith* in?
Peon: No. I’m sorry, but he’s retired.
Caller: Okay, but is he in?
Peon: No, he’s retired.
Caller: Right, you said that, but is he in?
Peon: Do you not know what “retired” means?
Caller: I guess not.

Ybor City, Florida