Boss, read­ing through com­pa­ny e‑mails: Can I talk to you about this e‑mail you sent to a client?
Em­ploy­ee: Sure.
Boss: In this e‑mail you start­ed out with the word “yay”; when I read this it struck me as very un­pro­fes­sion­al. You should­n’t use the word “yay” when speak­ing with our clients.
Em­ploy­ee: That does­n’t say “yay, it says “yeah”. It’s a re­sponse to a ques­tion the client had.
Boss: Y‑e-a‑h is “yay.” Let’s not use it in e‑mails in the fu­ture, okay?
Em­ploy­ee: Okay (then un­der breath as he walks away) Fuck­ing mo­ron!

Salt Lake City, Utah