CSR: Okay, sir, I’m now going to give you your confirmation number: 5-9-7*-M as in ‘Michael’– No, M as in ‘Michael.’ No, I know your name is not Michael, sir. I’m saying ‘M as in Michael.’ Okay… 5-9-7-M as in ‘mother’– Sir… Yes, I’m sorry… I’m not saying you’re a woman, sir… 999 de Maisonneuve Boulevard
Montreal
Canadia Overheard by: Monika