Caller: I need to know about courses on Saturday.
Bored operator: Which center would you like to go through to?
Caller: Yes, uh, Saturday courses. Nine o’clock ’til five o’clock.
Bored operator: Okay, which department?
Caller: Saturday — S-A-T–
Bored operator: —Which center? Clapham, Vauxhall, Brixton?
Caller: Uh, no, I want to know about Saturday courses. Saturday courses!
Bored operator: Do you have a contact name? … I’ll just put you through to someone, then. Bye!